Privacy Policy

X.W.D. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered weapon detection platform and related services.

1. Information We Collect

1.1 Information You Provide

We collect information you voluntarily provide when you:

• Create an account or register for our services
• Contact us for support or inquiries
• Subscribe to our communications
• Configure your detection settings and preferences

This information may include:

• Name, email address, and phone number
• Organization name and job title
• Billing and payment information
• Camera configurations and location data

1.2 Automatically Collected Information

When you access our platform, we automatically collect:

• IP address and device identifiers
• Browser type and operating system
• Access times and pages viewed
• Usage patterns and feature interactions

1.3 Video and Detection Data

Our platform processes video streams from your connected cameras for the purpose of weapon detection. Detection events, including timestamps, confidence scores, and associated image snapshots, are stored to provide you with alerts and historical analysis. Video streams are processed in real-time and are not permanently stored unless a detection event occurs.

2. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve our detection services
• Process transactions and send related information
• Send alerts and notifications about detected threats
• Respond to your inquiries and provide customer support
• Monitor and analyze usage patterns to improve our AI models
• Detect, prevent, and address technical issues or security threats
• Comply with legal obligations and enforce our terms

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who assist in providing our services (e.g., cloud hosting, payment processing, analytics)
• Legal Requirements: When required by law, regulation, or legal process, including responding to lawful requests from public authorities
• Safety and Security: To protect the safety of any person, to address fraud or security issues, or to protect our rights and property
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as a business asset
• With Your Consent: We may share information with third parties when you have given us explicit consent to do so

We do not sell your personal information to third parties for marketing purposes.

4. Data Security

We implement administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure. These measures include encryption of data in transit and at rest, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Detection event data is retained according to your subscription plan's retention period. You may request deletion of your data at any time, subject to our legal obligations.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Objection: Object to certain processing of your personal information
• Withdrawal of Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at xavier@xavierplatforms.com.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to personalize your experience. You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain features of our platform.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after any changes constitutes your acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: